The knowledge foundation can help you keep and share knowledge gained from resolved incidents. A key aspect that differentiates this software program is the chance detection capacity employing which you can repeatedly scan your software package and components to detect inherent threats.

Potentially the commonest constructive remarks about Samanage is its trusted shopper help. “We can Get in touch with them by means of chat, email, mobile phone… the choices give us a lot of adaptability,” outlined 1 of many satisfied clients.

Meant to simplify and automate IT operations, Samanage presents a strong suite of options tailored to meet the exceptional desires of recent organizations. The program is accessible being a cloud-primarily based Remedy, making sure seamless accessibility and scalability with no require for in depth on-premises infrastructure.

This strategy ensures that prospects only purchase the capabilities they require, optimizing their investment and minimizing avoidable expenses.

The vendor delivers cell entry and you can work on your account remotely utilizing your tablet or smartphone. Additionally, it is possible to lengthen the software’s abilities with sleek integrations with popular 3rd-bash applications like Zendesk, Google Apps and much more. The Lively Directory allows you to keep your Windows open to handle buyers during the organization. An excellent aspect is the easy customization with which you can produce custom made fields, types, and stories that give you the results you want.

The software program can be employed to streamline your company’s services requests and shipping and delivery flows as it provides all employees comprehensive visibility in their requests.

Our energy options harness renewable sources that supply a sustainable and innovative method of electricity generation and use lessening carbon emissions and advertising and marketing a greener upcoming. Governments globally are increasingly committing to ambitious renewable Strength targets.

Thankfully, the Dashboard see can be tailored, and that is a thing your helpdesk directors ought to you'll want to set aside enough time to do before acquiring too deeply involved with Samanage. In truth, it could be very best for you to use Samanage help in the course of your rollout to get your workforce up and functioning quickly or they may pass up out on several of Samanage's finest abilities for months with out noticing it.

It offers larger visibility of deployed assets and greater conversation with stop people who submit support desk tickets

Additionally, the CEO said their Alternative allows providers cast off clunky platforms that aren't scalable. And in some cases because the process is upgraded, Gordon reported: “Samanage updates the appliance with small to no interruption of support, furnishing buyers Along with the fastest the perfect time to value in addition to a new pathway to the way forward for IT.”

Samanage gives thorough aid possibilities, together with on the internet means, knowledgebase content articles, and focused customer assist channels. Shoppers can access 24/seven technical assistance, making certain timely aid and backbone of any concerns which could arise.

The Samanage interface suffers a little from attempting to cram a lot of capabilities and solutions into what is essentially one Internet interface. Every thing is kept in sections which make simply enough sense for being useful but it had been get more info frequently difficult to discover specified attributes After i desired them.

With Samanga, you’re not just using the services of One more IT company, you’re partnering with highly expert pros who will exceed your anticipations.

“We have now a lot of laptops getting used by income on site so aquiring a stable cloud asset tracker aids”. A different program director also reported that Samanage can help him to arrange and agenda updates and maintenance even although he concentrates on method progress.